
Frequently Asked Questions
Everything you need to know about - our products, sourcing, and trade process
General Questions
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What products does The Harmony specialize in?
We specialize in sourcing and exporting premium Indian rice, high-quality tea, and Makhana (fox nuts) to international markets.
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Where do you source your products from?
Our rice comes from India’s most fertile regions, including Haryana, West Bengal, Bihar, and Andhra Pradesh. Our teas are sourced from the renowned Darjeeling, Assam, and Siliguri plantations. Our Makhana is directly procured from Bihar.
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Do you offer bulk and private-label packaging?
Yes, we provide customized bulk packaging solutions for rice, tea, and Makhana, along with private-label options for businesses looking to establish their own brand.
Rice FAQs
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What varieties of rice do you offer?
We specialize in sourcing and exporting premium Indian rice, high-quality tea, and Makhana (fox nuts) to international markets.
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How do you ensure rice quality and consistency?
We source directly from farms, conduct multi-stage quality checks, and follow international food safety standards to ensure consistent quality and aroma in every shipment.
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Can you handle large-volume rice exports?
Yes, we have experience in shipping 20-ft containers (25,000 kg capacity) globally, ensuring efficient and timely deliveries.
Tea FAQs
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What types of tea do you offer?
We provide a wide range of teas, including Darjeeling, Assam, and Siliguri teas, as well as CTC, Orthodox, and specialty blends.
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Do you offer customized blends?
Yes, we specialize in custom tea blending and flavor infusions, tailored to meet market-specific demands.
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How do you maintain tea freshness during shipping?
We use advanced packaging techniques, including airtight sealing and overwrapping, to retain freshness, aroma, and quality.
Makhana (Fox Nuts) FAQs
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What makes your Makhana different?
Our Makhana is sourced from the best farms in Bihar, premium quality, crunch, and nutritional value. We also offer flavored Makhana under our flagship brand, Makhanava.
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What Makhana flavors do you offer?
We offer Cheese Cheddar, Himalayan Salt & Pepper, American Cream & Onion, Chatpata Masala, Caramel, and Lime & Chilli.
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Can I place bulk orders for Makhana?
Yes, we cater to bulk buyers, wholesalers, and international distributors looking for large-scale Makhana supply.
Logistics & Trade FAQs
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Which countries do you export to?
We export to Russia, Kazakhstan, South Africa, Malaysia, and other international markets, with plans to expand further.
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What are your shipping and delivery timelines?
Delivery timelines vary based on location, order volume, and logistics arrangements. On average, international shipments take 3-6 weeks, depending on the destination.
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How can I place an order or become a trade partner?
You can contact us directly through our website or email to discuss your requirements. Our team will assist you with product selection, pricing, and shipping arrangements.
Still Have Questions?
If you didn’t find the information you were looking for, feel free to reach out to us. Our team is ready to assist with all your queries regarding products, trade partnerships, and logistics.
Let me know if you’d like any refinements!
Still Have Questions?
If you didn’t find the information you were looking for, feel free to reach out to us. Our team is ready to assist with all your queries regarding products, trade partnerships, and logistics.
Let me know if you’d like any refinements!
Get In Touch