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Terms & Conditions
Introduction
These Terms and Conditions govern your use of The Harmony website and business transactions with us. By engaging with us, you agree to comply with these terms.
Business Operations
- We specialize in the sourcing, trading, and exporting of rice, tea, and Makhana.
- All transactions are subject to mutual agreement and compliance with applicable trade laws.
Orders and Payment
- Orders must be placed in writing and confirmed by The Harmony.
- Payment terms vary based on agreement and may include advance payment, Letter of Credit (LC), or other mutually accepted methods.
Shipping and Delivery
- Delivery timelines vary based on order size and destination.
- The Harmony is not liable for delays caused by customs, force majeure, or third-party logistics providers.
Quality Assurance
- We ensure all products meet quality standards as specified in the purchase agreement.
- Any concerns regarding product quality must be reported within 7 days of delivery.
Returns and Refunds
- Returns are accepted only in case of damaged or incorrect shipments, subject to verification.
- Refunds will be processed based on mutual agreement after reviewing the claim.
Intellectual Property
- All website content, branding, and product names associated with The Harmony are proprietary and protected under applicable laws.
- Unauthorized use of our branding or materials is strictly prohibited.
Limitation of Liability
- The Harmony is not liable for indirect or consequential damages arising from trade transactions.
- Our liability is limited to the invoice value of the disputed order.
Governing Law and Dispute Resolution
- These terms are governed by the laws of [Insert Country/Region]. *(Important: Specify the governing jurisdiction)*
- Any disputes shall be resolved through arbitration or legal proceedings in the appropriate jurisdiction.
Updates to Terms
We reserve the right to modify these Terms and Conditions as needed. Updated terms will be posted on our website.
Contact Us
For any questions regarding this policy, please contact us at:
Email:
Phone: